• accommodation,
• half board (buffet breakfast and dinner)

• unlimited use of spa (adventure pool, Finnish sauna with plunge pool, ice fountain, infrared sauna, log sauna, steam room, salt chamber)
• bathrobe use

• Room service: 1 bottle of Chateau Dereszla Vintage Brut champagne and 1 red rose
• wellness extension: our Spring Spa is available on 13 and 14 February 2026 until 22h00
• Latin trio performance in the Lobby on 13 February 2026 to celebrate Valentine's Day
• Sauna Saturday: from 11 am to 5 pm, hourly sauna programmes in the Spa area for a fee
  We reserve the right to change the programme.

• Free WiFi in the hotel
• Service charge, VAT

• You can use the services of our hotel without an immunity card in accordance with the legislation in force. Any changes in the applicable legislation may be subject to automatic changes.
• From 1 September 2021, in accordance with the legislation in force, accommodation providers in Hungary will be required to record all guests' personal data, as defined by law, through the use of a document scanner upon arrival. The accepted documents for Hungarian citizens are: identity card, driving licence, passport. The regulation applies to all guests, and from 1 January 2023 children will also be required to present a photo document in order to use our services. For more information: vizainfo.hu/vendegek
• According to the Government Decree 450/2023 (X. 4.), which entered into force on 02.01.2024, a non-reusable product subject to a mandatory return fee is subject to a return fee of HUF 50 per item. The Regulation applies to metal, plastic and glass beverage containers in consumer packaging with a capacity of 0.1 to 3 litres. For more information: https://repont.hu/hu/fogyasztoi-visszavaltas

• Tourist tax is not included in the room rate and is payable on the spot (for guests over 18 years) at the rate of 790 HUF/person/night.
• Parking is possible in the hotel - limited.
  • Surface parking: 2 000 HUF/car/night
  • Underground parking: 4 000 HUF/car/night
• Please be informed that entry to our parking lot is controlled by a license plate recognition system. We kindly ask you to provide your vehicle's license plate number in during booking or in your reply to this email. Parking spaces are available on a first-come, first-served basis and are subject to availability.
• Pets (max 30 kg): small dogs can be brought to the hotel for a fee.
• Our hotel is a non-smoking hotel.

• Check-in and check-out: rooms are available from 15:00 on the day of arrival and until 10:00 on the day of departure. We can provide a package room for earlier arrivals or later departures, but late check-out is also possible on request, subject to availability and for a fee.

• A limited number of rooms are available, subject to availability and by prior arrangement and reservation.
• Discounts for children:
  • 0-4 years: free room and board in parents' room with extra bed or cot
  • 4-12 years: 50% discount on the price for adult guests sharing room with parents on extra bed
  • Children over 12 years pay adult price.
• Baby cots are provided free of charge for children up to 2 years of age. Please indicate in advance when booking your room if you require a baby cot.

• Claim your HH Individual Frequent Flyer Card, which can save you 10% on future bookings in the form of a points credit!
  Please note that in the context of special promotions, points credited to the loyalty card and the use of points redemption are sometimes excluded, so certain offers cannot be combined with other promotions and discounts.
• Prices are subject to change depending on availability.
• On some dates, the minimum number of nights may differ from the number of nights specified in the offer.

• For reservations, 50% of the accommodation fee must be paid in advance within 5 days of booking, and the balance is payable upon arrival at the reception in cash or by credit card.
• If you order the hotel services without paying the deposit, the hotel reserves the right to request payment of the hotel services ordered at the latest on arrival.
• Possible payment methods:
  • Maestro, MasterCard, Visa, AMEX,
  • by bank transfer to the following bank account number:

Company name: Hunguest Zrt. Hotel BÁL Resort
Account Manager Bank: OTP Bank Nyrt.
Account EUR: HU17-11763945-08478883-00000000
S.W.I.F.T.: OTPVHUHB

• Please indicate your billing address in the transfer message.
• In case of online payment, the payment and cancellation terms and conditions apply according to the discount/payment method or promotional code selected.
• Prices are subject to change depending on hotel availability, and a limited number of rooms can be booked at the discounted rate.

• In high season cancellations are accepted free of charge up to 14 days prior to arrival, cancellations within 14 days are subject to a 100% penalty, and must be made in writing.
• If the Guest does not arrive or does not cancel the order by the appropriate deadline, the penalty will be the amount of the deposit paid.