• accommodation*
• buffet breakfast
  *The rate's content is subject to change in accordance with official regulations.

• beach at your feet

• unlimited access to our spa (leisure- and whirpool, Finnish sauna, infra red sauna, log sauna, steam cabine, salt cabine)
• use of fitness room
• bathrobe use

• Use of e-bikes and e-scooters for a fee
• free Wi-Fi
• service charge,
• VAT

We would like to inform our guests that the steam room and log sauna in our wellness area will be closed until May 31, 2026, due to maintenance work. Until then, we are offering our guests a complimentary sauna session every Saturday and Sunday.

• We would like to inform you that from 1 September 2021, hotels have to comply with a new legal reporting obligation. Please make sure to bring the required ID’s with you, this will be from 1 January 2023 mandatory for children as well to use our services. Further information: vizainfo.hu/en/guests
• According to Government Decree No. 450/2023 (X. 4.), which came into effect on 2 January 2024, a mandatory redemption fee of HUF 50 per item is payable for non-reusable products. The decree applies to consumer packaging for beverages made of metal, plastic, and glass with a capacity ranging from 0.1 to 3 liters. For more information please visit: https://repont.hu/en/for_consumers

• The rate of the local tax is 790 HUF/person/night, which is not included in the room rate and is payable on site.
• Limited on-site parking
  • Outdoor parking: 2 000 HUF / car / night
  • Garage: 4 000 HUF / car / night
• Please be informed that entry to our parking lot is controlled by a license plate recognition system. We kindly ask you to provide your vehicle's license plate number in during booking or in your reply to this email. Parking spaces are available on a first-come, first-served basis and are subject to availability.

• Check-in and check-out:
• Rooms can be occupied from 3 pm and left until 10 am on the day of departure
• Late check-out is subject to availability - for further details ask at the hotel reception.

• Discounts for children:
  • 0-4 years: accommodation and board in the parents' room on an extra bed or free of charge for cots
  • From 4 to 12 years old: 50% discount for adults when sharing a room with parents
  • Children over the age of 12 pay an adult rate.

• Apply for the HH Individual Loyalty Card, which can save 10% in the form of a point credit for later bookings.
• Pets: small pets (dogs) can be brought in for a fee
  6 000 HUF/pet/night
• Our hotel is a non-smoking hotel!
• Our prices may vary depending on occupancy.
• On a few dates the minimum stay may differ from the number of nights specified in the offer.

• We ask for 50% deposit to guarantee your booking.
• Payment methods: within 5 days from booking by bank transfer
• Accepted debit- or creditcards: Maestro, MasterCard, Visa, AMEX, SZÉP card (OTP, MKB, K&H).
• Details for bank transfer
  • Account holder: Hunguest Zrt. Hotel BÁL
  • Name of the bank: OTP Bank Nyrt.
  • Account number: HU17 1176 3945 0847 8883 0000 0000
  • Swift (BIC) code: OTPVHUHB
• In case of online payment, the payment and cancellation apply to the selected discount / payment methods.
• Should you order hotel services without paying an advance, our hotel reserves the right to request payment for the hotel services ordered upon arrival at the latest.
• Prices may vary depending on hotel occupancy, limited room is available at a discounted rate.

• The booking can be cancelled without cancellation fee max 7 days prior arrival.
• In case of cancellation within 7 days to arrival, the deposit is counted 100% as cancellation fee.