• accommodation
• halfboard (buffet breakfast, buffet dinner)

• unlimited entrance to the Castle Spa and to the Aquapalota according to the number of nights (according to the valid opening hours, for the available pools).
• usage of Harmony Wellness centre and
• bathrobe use

• VAT
• Use of e-bikes and traditional bicycles for a fee

We would like to kindly inform our Guests, that the "Lovarda" swimming pool will be out of order between 05 of May and 31 of October 2025.
We would like to inform our Guests that the AquaPalota and the Harmónia Wellness will be out of order between 03-07 November 2025. Thank you for your kind understanding

• We would like to inform you that from 1 September 2021, hotels have to comply with a new legal reporting obligation. Please make sure to bring the required ID’s with you, this will be from 1 January 2023 mandatory for children as well to use our services. Further information: vizainfo.hu/en/guests

• According to Government Decree No. 450/2023 (X. 4.), which came into effect on 2 January 2024, a mandatory redemption fee of HUF 50 per item is payable for non-reusable products. The decree applies to consumer packaging for beverages made of metal, plastic, and glass with a capacity ranging from 0.1 to 3 liters. For more information please visit: https://repont.hu/en/for_consumers

• The prices do not include the local tax, which is 1,6 EUR/pax/night.
• Parking fee: 6 EUR/car/night.

• Check-in: from 2 p.m. in the afternoon.
• Check-out: by 10 a.m. in the morning.
• Our guests have an option of early check-in - for an additional charge - from 10 a.m. to 2 p.m. The offer is limited depending on room availability, so please inquire by phone before checking in for details!

• For children the price of extra bed is formed in advance.
  • between 0-4 years: free of charge
  • between 4-12 years: 50% discount from the price of adult
  • over 12 years: adult price

• In case of booking 50% pre-payment is needed. The cancellation deadline: at least 7 days prior to arrival.

• The method of payment:

• • 50% deposit in advance, whole remaining amount and any possible extras shall be paid on site, upon departure at latest. We would like to kindly ask you that in case of bank transfer in EUR please use our following account:
    HU39 11600006-00000000-13279109 (Erste Bank), SWIFT Code: GIBAHUHB.

  • Our hotel reserves the rights to adapt different prepayment and cancellation regulation for chosen periods. If the advance is not transfered at the mentioned deadline we are forced to cancel your reservation

• Should you order hotel services without paying an advance, our hotel reserves the right to request payment for the hotel services ordered upon arrival at the latest.

• Cancellation deadline: at least 7 days before arrival.
• In the event of late cancellation or no-show, the hotel will charge a 50% penalty on the total value of the services ordered.
• In case of online payment, the payment and cancellation conditions apply according to the selected discount, payment method or promotion code.