Hunguest Bük

Guest information - West Wing

Dear Guest,

We warmly welcome you to Hunguest Bük, it is a pleasure that you have chosen our hotel. I would like to express a warm welcome on behalf of my colleagues, and I trust the time that you spend here in this wonderful region will be pleasant and memorable for you. You will find the hotel services, restaurant, wellness, and other possibilities deatailed in this brochure. Relax, rest, and enjoy the services of Bükfürdő Thermal & Spa, discover the natural values of the vicinity, visit the nearby historical towns, or exploit the proximity of the Austrian border and take a trip there. In case you require anything, my colleagues and I are at your service, please feel free to call us at any time on the following number: 71601

Best regards,

Tímea Tömböly

Hotel directress

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Opening hours

Reception
West wing 8.00 – 22.00
East wing 0 – 24

Restaurant
Breakfast 7.00 – 10.00
Dinner 18.00 – 21.00

Bar
Sunday – Wednesday 7.00 – 10.00, 14.00 – 22.00
Thursday 7.00 – 22.00
Friday – Saturday 7.00 – 23.00

Kid’s area 0 – 24

Gym 8.00 – 20.00
available in the East wing

Spa
Sunday – Thursday 8.00 – 20.00

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General information

Telephone numbers
Reception: West wing 74300, East wing 71600
Restaurant 71621
Lobby bar: 74342, 71624

Check-in from 10.00
Early check-in from 10.00 Ask at the reception about availability.

Check-out until 10.00
Late check-out until 18.00 Ask at the reception about availabilty.

WiFi connection
Is available in the area of the hotel, please connect to:
hungest
Repce1234

Payment methods

• credit card (Maestro, MasterCard, Visa, AMEX)
• SZÉP card (OTP, K&H, MBH)
• cash

Payment is available at the reception (HUF, EUR) Local tax amount is defined by the law.

Electric car charge
At the car park of the East wing, at the designated parking space, the ALTEGO application will easily help you through the process of charging. When finished, the application helps with payment as well.

Bar
Coffee, beverages, craft beer, wide range of cocktails, a’la carte menu, buffet lunch.

Room service 6.00 – 22.00

Restaurant
Buffet breakfast and dinner.

Allergens
Eggs, milk, flour and different types of nuts and hazelnuts are used in our kitchen, therefore we cannot 100% rule-out cross-allergen occurrences, therefore our meals may contain traces of allergens.

Parking
Parking space is available at the car park of the hotel in a limited availability, with 2 pieces of electric car chargers.
Parking fee from February 1, 2025: HUF 1,500 / vehicle / night.

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Room information

The renewed rooms, modernized interior premises, up-to-date and popular services, including the wellness island and toy room await their guests, on 4 floors in 189 rooms with different floorspaces and levels of comfort, from superior double room to presidential suite.

Superior double room (West wing)
Floorspace: 24m2
The rooms are located on 4 floors. They are air conditioned and are west or east oriented. Bathrooms either have a bathtub or a shower cabin. Each bathroom has a hair dryer. Bath robes are provided for the guests. One extra bed can be added to the room, meaning that 2 adults and 1 child under 12 can fit in the room at most.
Bed size: 2x 90x 200 cm

Superior double room with an extra bed (West wing)
Floorspace: 29m2
The rooms are located on 4 floors, they are nonsmoking, air conditioned, east, or west oriented, and have no balcony. The extra bed is an extractable divan bed and can accommodate 2 children. The bathrooms have a shower cabin, and a hair dryer. Guests are provided with a bath robe. With the extra bed, 2 adults and 2 children can fit in the room.
Bed size: 2x 90x 200 cm + 1x 90x 185 cm

Family room (West wing)
Floorspace: 48m2
For our family guests we formed family rooms, which have their separate entrances and can be interconnected to each other, thus being able to accommodate 4 guests comfortably, even without an extra bed. These rooms are located on 4 floors, and are nonsmoking, air conditioned and east or west oriented. Bathrooms are either equipped with a bathtub or shower cabin, and each have a hair dryer. We provide a bath robe to our guests. At most 4 adults and 2 children under 12 can fit in the room.
Bed size: 2x2x 90x 200 cm

Apartment (bedroom + living room) (West wing)
Floorspace: 50m2
Our apartments which consist of a living room and a bedroom, are ideal for couples and families alike. The bedrooms have two normal beds that were put together to function as a double bed, whereas the living rooms have a divan bed, being able to accommodate 2 people. The rooms are located on the 4 floor, air conditioned, nonsmoking and east or west oriented. Bathrooms have a bathtub and a hair dryer. We provide our guests a bath robe. Two adults and two children can fit comfortably in the apartment.
Bed size:2x 90x200 cm + 1x 140x 180 cm

Presidential suite (bedroom + living room + jacuzzi) (West wing)
Floorspace: 70m2
Our VIP presidential suites, which consist of a living room and a bedroom, and are equipped with a jacuzzi provides an unforgettable experience of relaxation. The bedroom is furnished with two normal beds pushed together to function as a double bed, whereas the living room has a divan bed, being able to accommodate 2 people. Both rooms contain a television, the living room also has a DVD player. The nonsmoking air-conditioned suites are east oriented, they look at the sauna world of the spa. The bathrooms have a shower cabin and a hair dryer. The guests are provided with a bath robe.
Bed size: 2x 90x 200 cm + 1x 140x 180 cm

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Hotel services A-Z

Adapter
If you wish to connect to the network with an electrical appliance with a non-European standard plug, the adapter needed for the conversion can be requested at the reception.

Air conditioning
Your room is equipped with a unique thermostat. Detailed operating instructions for the rooms is in the room’s folder.

Animation child programmes
Come and meet Büki Móki, the mascot of Hunguest Bük, at our weekend animation programs! During breakfast and dinner, our youngest guests can get to know him in the hotel’s restaurant.

Automated teller machine (ATM)
Automated teller machine (ATM) It is located at the main entrance of the Spa on Termál square in front of the main entrance of the East wing.
Bar

It is located in the lobby of the hotel, with a cozy terrace.
Opening hours
Sunday – Wednesday 7.00 – 10.00, 14.00 – 22.00 Thursday 7.00–22.00
Friday – Saturday 7.00 – 23.00

Bathrobe
Bathrobes are prepared in the rooms and are provided for free of charge. In case of a size issue or contamination you can change it at the reception.

Bathroom chair
Can be requested at the reception.

Bedding
Bed linen is changed every 4 days. More frequent replacements can be requested for a fee at reception.

Bicycle rent
Can be provided for a fee, please visit the reception of the East wing for more information.

Billiards
Inquire about the possibility of use at the reception.

Breakfast
Breakfast can be consumed between 7.00 – 10.00 A.M. in the restaurant on the ground floor.

Child-friendly room furnishings
Upon request, we provide the following child-friendly facilities free of charge: baby cot, baby bath, anti-slip, baby bottle warmer, lever, toilet constrictor, potty.

Children - and animation program
Come and meet Büki Móki, the mascot of Hunguest Bük, at our weekend animation programs! During breakfast and dinner, our youngest guests can get to know him in the hotel’s restaurant.

Cleaning
Rooms are cleaned once a day (trash emptying, bed making, changing used textiles, minibar filling). Please indicate your need for extra cleaning at the reception.

Cooling and heating
You can set the desired temperature on the wall regulator in the room. The climate and heating only works when the window is completely closed. Depending on the weather, cooling or heating is centrally controlled.

Cosmetics
Located on the ground floor of the hotel. Opening hours: depending on the inscription, registration on the spot.

Cosmetics products
A shower cap and sanitary bag can be found in the bathroom.

Credit card
Visa, V Pay, Eurocard, Mastercard, AMEX, Maestro cards and SZÉP card are accepted at the reception.

Darts
Inquire about the possibility of use at the reception

Date of arrival
We provide the hotel rooms from 15.00 Early check-in depends on the capacity of the hotel and can be provided for a surcharge.

Date of departure
Check-out is at 10.00 A.M. In case you wish to check-out at a different time, please indicate your intention at the reception. If the free capacity allows it, there is a possibility of late check-out for a surcharge. More information at the hotel reception.

Doctor
If medical care is required, please contact the reception.

Electricity
Please place the plastic card you received at the reception to the card slot at the room entrance. This will activate the electric power supply. Electricity: 230V / 50Hz.

Electric car charging
It is available at the car park of the East wing for a fee.

Fire-alarm
There are fire alarm systems and powder extinguishers on each floor of the hotel. All rooms have smoke alarms. In the event of a fire, the siren turns on. Please leave your room according to the escape route displayed on the room door.

Fire protection policy
Activities that can start fire or cause explosion are forbidden. Operating a coffee machine, radiator, stove, iron, etc. brought to our hotel is strictly prohibited. Smoking inside the room is prohibited! Storing or working with flammable liquids is forbidden! Usage of malfunctioning electrical equipment (lights, switcher, television etc.) is dangerous, therefore please inform about these the hotel reception or housekeeping. In the event of a fire, the fire alarm system located near the escape routes must be broken, which automatically transmits the fire signal to the reception. Please call the hotel reception and provide information about the location of the fire. In the event of a fire, it is forbidden to use the elevators! Please leave the building according to the escape route displayed on the room’s door.

Gym
A fitness facility has been established on the ground floor of the East wing, with different kinds of equipment aimed at strengthening the muscles.
Opening hours: Opening hours: 8.00 - 20.00
• treadmill
• rowing bench
• stationary bicycle
• crossfit equipment
• multifunctional abdominal muscle strengthening bench

Hairdresser
It can be found on the ground floor of the West wing. Opening hours depending on the inscription, registration is on the spot.

Hair dryer
Each room is equipped with a hair dryer.

Ice
Can be provided on request at the bar.

Iron and ironing board
Can be requested at the hotel reception.

Kid’s area
Available on the ground floor of the hotel, opening hours 8.00–20.00, children animation depending on inscription. If you would like to use the room, please let us know at the reception.

Left-luggage office
Provided in a closed room, please contact the hotel reception.

Loyalty program
Loyalty program Please contact the reception for detailed information about Hunguest Hotels loyalty program. https://www.hunguesthotels.hu/en/frequent_guest_card/

Map
Urban map can be acquired at the reception for free.

Massage
Located on the ground floor of West wing. Opening hours: depending on the inscription, registration on the spot.

Minibar
It is available in every room, and the consumption is charged to the room bill according to the price list prepared in the room.

Package delivery
We provide a package delivery service upon request. Please contact the hotel reception.

Parking
There is a limited number of parking lots in the car park of the East and West wing. Parking is only permitted at the designated parking area. Guests with mobility limitation have their own designated parking lot.

Parking fee
From February 1, 2025: HUF 1,500 / vehicle / night.

Personal value preservation
We kindly draw the guests’ attention to the fact that the hotel management takes no responsibility for the values or cash left in the hotel rooms. You can preserve your personal belongings in the safe in the room.

Pet
In the West wing there is a limited capacity of designated double rooms for pet accommodation.

Pharmacy
About the availabilities of nearby pharmacies and medical duty schedule more information at the reception.

Phone charger
Available at the reception for free.

Photocopying and printing
Secure printing can be provided for a fee, please contact the hotel reception.

Pillow
In addition to the pillows in the room, a spare pillow can be requested at the reception.

Quilt
Upon request we can provide extra quilt at the reception.

Razor
It is provided at the hotel reception on request.

Reception
West wing: 8.00 – 22.00
East wing: 0 – 24.00

Restaurant
Our restaurant is open on every day of the week between 7.00 – 21.00. It is located on the ground floor. Buffet breakfast: 7.00 – 10.00 Buffet dinner: 18.00 – 21.00 Consumption during the day: we recommend you our selection from a ‘la carte menu, all inclusive luch offer.

Room service
As part of room service food and drinks can be ordered between 6.00 and 22.00 Please contact the reception or the restaurant. Room service tel.: 71601,71621

Saunas
Available according to current opening hours.
• Finnish sauna
• Steam cabin
• Infra sauna
• Relax terrace

Sewing kit
Provided at the reception.

Shoe cleaner
It can be provided at the hotel’s reception on request.

Shoe cleaning equipment
It can be used at the hotel’s main entrance 0–24.

Shoehorn
It can be found in every room, in the closet.

Slippers
Can be requested at the reception.

Smoking
Our hotel is non-smoking; therefore, smoking is prohibited in its entire area, including rooms and communal premises. There are designated smoking areas at the hotel’s main entrance and the park.

Solarium
Located on the ground floor of West wing. Tokens needed for usage can be requested at the reception for a fee.

Spa entry
The room price includes as many spa entries to Bükfürdő Thermal & Spa as the number of nights (closed surface spa, lido). An extra spa entry can be requested at the reception. Even if the purchased spa entry is not used, it cannot be returned. Information about the opening hours of each department and entry prices are available at the reception.

Table reservation
Regarding restaurant table reservations, please contact us personally in the restaurant.

Taxi
Please contact reception for information. requests please contact the hotel reception.

Tea and coffee in the room
Capsule coffee maker and kettle refilled once a day for an extra charge. Request and information at the reception.

Technical services
If you notice a technical problem in your room, please notify the reception.

Telephone
External calls can be made from the hotel phone for a fee. Please contact the reception for more information. General emergency number: 112.

Tennis
Information about tennis court rent is available at the reception.

Thai massage
Located on the ground floor of West wing. Opening hours: depending on the inscription, registration on the spot.

Time zone
Bük belongs to the GMT+1 (summer=GMT+2) time zone.

Toothbrush and toothpaste
Provided at the hotel reception on request.

Towel change
During daily cleaning, the cleaning staff will change the textiles left on the floor. For extra requests please contact the hotel reception.

Transfer
Please contact the hotel reception.

Umbrella
Rentable at the reception on request.

Wake-up call
You can request a wake-up call from the hotel reception.

Washing and ironing
Please indicate your intention of washing before 9:00 a.m.! Laundry bag, washing information sheet with a price list can be found in the room closet. Business time is 24 hours.

Water
Tap water can be consumed throughout Hungest Bük.

Wellness
Located on the ground floor in the West wing. Swimming pool, jacuzzi, bubble bath, saunas, steam cabin await our guests.

Wellness towel change
Available once a day in the wellness.

Wireless wifi access
Accessible for free in the entire area of the hotel. Please connect to the following network please connect to:
hunguest
Repce1234

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Programme options

Local entertainment options

FUN CITY
Experience a new dimension of relaxation with all your senses. Crazy Rush will fly you to new places, you can test yourself as an F1 driver, you can fly around Hungary with a jetpack, race with Turbocharger, explore our gigantic plotting board’s small details and the speeding trains among the small houses.
NAPSUGÁR GAMEPARK
Located around 3 kms from the hotel. Labyrinth, swing, trampoline, SPIN FRIZZ roller, bowling alley and squash court are all available.
CRISTAL TOWER
Approximately 1 km from the hotel on Európa street, there is a 3-story crystal structure, with more than 1km long climbing and adventure course, with a giant swing and 200 metres long Flying Fox sliding.
GOLF
Greenfield Golf & Country Club golf course is located approximately 250 metres from the hotel. More information about golf course reservation is at the reception.

Nearby attractions

SONNENTHERME LUTZMANNSBRUG
Approximately 15 mins with car from Bük, you can find one of Austria’s most modern adventure and wellness spa.

For children

Come and meet Büki Móki, the mascot of Hunguest Bük on our weekend animation programmes! You can get to know him during breakfast and dinner time in the hotel’s restaurant. Children’s animations are organized regularly. Our animators make you smile with more and more exciting programmes. As for music and dancing programmes, we recommend the mini disco with Büki Móki. Our toy house is open all day.

We wish you a pleasant stay in Hunguest Bük!