• accommodation according to the chosen room type (east wing),
• all inclusive board

• number of spa tickets for the number of nights with unlimited daily access (thermal and adventure pools, beach use) to the Bükfürdő Thermal & Spa (for detailed information on current information and operating pools, please visit www.bukfurdo.hu)
• use of the hotel fitness room and saunas in the east wing
• use of the hotel's wellness island in the west wing
• use of bathrobes

• participation in leisure activities
• use of e-bike and e-roller for a fee
• free Wifi in the hotel
• service charge
• VAT.

• Please arrive in the wing of your choice or in the parking area of your choice:
  East Wing - H-9740 Bük, Termál tér 2.
• In accordance with the legislation in force, you can use the services of our hotel without a security card. Any changes in the current legislation may be subject to automatic changes.
• From 1 September 2021, in accordance with the legislation in force, accommodation providers in Hungary will be required to record all guests' personal data, as defined by law, through the use of a document scanner upon arrival. The accepted documents for Hungarian citizens are: identity card, driving licence, passport. The regulation applies to all guests, and from 1 January 2023 children will also be required to present a photo document in order to use our services. For more information: vizainfo.hu/vendegek
• According to the Government Decree 450/2023 (X. 4.), which entered into force on 02.01.2024, a non-reusable product subject to a mandatory return fee is subject to a return fee of HUF 50 per item. The regulation applies to metal, plastic and glass beverage containers in consumer packaging with a capacity of 0.1 to 3 litres.For more information: https://repont.hu/hu/fogyasztoi-visszavaltas

• The tourist tax (from 18 years) is HUF 800 per person per night and is not included in the room rates.
• Parking is limited. Parking fee: HUF 1,500 per car per night.

• Rooms are available from 15.00 on the day of arrival and until 10.00 on the day of departure.
• Early Check-In and Late Check-Out
• At our hotel, you have the option of checking into your room before 3:00 PM and checking out in the afternoon or evening. Early check-in and late check-out are subject to availability. Therefore, we kindly ask you to inquire at the hotel reception in advance (24 hours prior to arrival and departure).
• Price:
• Early Check-In: 25% of the room rate for the first night according to your reservation. Late Check-Out: 50% of the current room rate for the night of departure.

• Meals (valid during all inclusive)
  • 7:00 - 10:00 am Buffet breakfast
  • 10:00-11:00 snack in the bar (pastries, seasonal fruit)
  • 12:00-13:30 snack lunch
  • 15:00-17:00 snack in the bar (coffee cake, seasonal fruit)
  • 17:30-21:00 buffet dinner

• 7:00-10:00 breakfast drinks, coffee (from vending machine)
• 12:00-22:00 non-alcoholic drinks, coffee (from vending machine), draught beer, house wines (white, rosé, red)
• 18:00-22:00 champagne, short drinks on recommendation of the house

All-inclusive service starts on the day of arrival with snack and ends on the day of travel with breakfast.

• Claim your HH Individual Frequent Traveller Card, which can save you 10% on points for future bookings.
  Please note that in the context of special promotions, the crediting of points and the redemption of points for the loyalty card is sometimes excluded, so certain offers cannot be combined with other promotions and discounts!
• Pets: only allowed in the West Wing, in a limited number of superior double rooms. Price: 25 EUR / night.
• Our hotel is a non-smoking hotel!
• Prices are subject to change depending on availability.
• Rooms are available in limited numbers.

• Except during high season and holidays, a 20% deposit is required within 5 days of booking by bank transfer.
• During special periods (15 March weekend, Easter, Pentecost, summer holidays, autumn holidays) a 30% deposit is required, while during Christmas and New Year's Eve a 50% deposit is required by bank transfer within 5 days of booking.
• The deposit can be paid to the following bank account:
• OTP Bank Plc..
  SWIFT code: OTPVHUHB
• EUR - (IBAN: HU03) 11763945 08483887 00000000
• Before transferring the money, please be sure to e-mail us your billing name and address by clicking on thefollowing e-mail address : rezervacio@buk.hunguesthotels.hu, to which the advance invoice and the final invoice will be issued. Without this information we will not be able to record the amount received for your booking. Please include your name and booking number in the remittance advice. If you are requesting an invoice in the name of a company, please also include the company's tax number, the advance invoice and the final invoice will be issued to the same name and address. The advance invoice will be handed over to our guests on arrival at the venue without any special request.

• Services ordered in EUR can only be paid in EUR!
• The remaining balance is payable on arrival on the spot (cash, MasterCard, Visa, Maestro, American Express or SZÉP and/or Hunguest Hotels gift card in the name of the account payer).
• If you order the hotel services without paying the deposit, our hotel reserves the right to request payment of the hotel services ordered at the latest upon arrival.

• The cancellation deadline is normally the 3rd day prior to arrivalfree of charge, after which, in the event of cancellation or non-arrival, the charge will be 20% of the services ordered.
• During special periods (weekend of 15 March, Easter, Whitsun, summer and autumn holidays), the cancellation deadline is the 7th or 14th day before arrival, free of charge, and the subsequent cancellation or non-arrival fee is 30% of the service ordered.
• During the Christmas and New Year's Eve periods , the cancellation deadline is the 21st day before arrival, after which the cancellation or non-arrival fee is 50% of the service ordered.
• In case of online payment, the payment and cancellation terms and conditions apply according to the selected discount/payment method or promotional code.