• accomodation (in East wing)
• with all inclusive catering

• entry to Medicinal bath, open-air swimming pools and Adventure Bath of Bükfürdő Thermal&Spa equal to the number of nights (more infromation on the site of the spa: www.bukfurdo.hu)
• use of the own fitness room and saunas in the East wing
• use of the own wellness centre in the West wing
• bathrobe use

• participation in active programmes
• use of e-bikes and e-scooters for a fee
• WIFI in rooms and lobby
• service fee
• VAT

• We would like to inform you, that the check in of the East wing’s guests take place on the reception of the East wing.
  Adress: Hunguest Bük East Wing – H-9740 Bük, Termál tér 2.
• We would like to inform you that from 1 September 2021, hotels have to comply with a new legal reporting obligation. Please make sure to bring the required ID’s with you, this will be from 1 January 2022 mandatory for children as well to use our services. Further information: vizainfo.hu/en/guests
• According to Government Decree No. 450/2023 (X. 4.), which came into effect on 2 January 2024, a mandatory redemption fee of HUF 50 per item is payable for non-reusable products. The decree applies to consumer packaging for beverages made of metal, plastic, and glass with a capacity ranging from 0.1 to 3 liters. For more information please visit: https://repont.hu/en/for_consumers According to Government Decree No. 450/2023 (X. 4.), which came into effect on 2 January 2024, a mandatory redemption fee of HUF 50 per item is payable for non-reusable products. The decree applies to consumer packaging for beverages made of metal, plastic, and glass with a capacity ranging from 0.1 to 3 liters. For more information please visit: https://repont.hu/en/for_consumers
• Additional charges:
  • Local tax: 700 HUF/person/night: ca. 2 EUR/person/night (from 18 years old)

• Parking: in limited number Parking fee: 4 € / vehicle / night

• *Valid: at min. 2 nights (in holidays at min 3/4 nights)

• At our hotels in Hungary we created the opportunity for our guests to have already taken the room before 15 o’clock and, if they so wish, stay longer, than 10 o'clock in the morning.
• The offer is limited available, so please, contact the reception of the hotel for details 24 hours prior to arrival and departure!
• Extra charge:
  • Early check-in: 25% of the room price of the first night according to your reservation.
  • Late check-out: 50% of the current room price for the night on the date of departure

• The content of the All inclusive catering:

  7: 00-10:00 buffet breakfast
  10: 00-11:00 snack in the bar (pastries and fruit)
  12: 00-14:00 snack lunch
  15: 00-17:00 Snack in the bar (coffee cake, fruit)
  17: 30-21:00 buffet dinner
  
  7: 00-10:00 breakfast drinks, coffee (from the machine)
  12: 00-22:00 non-alcoholic drinks, coffee (from a machine), draft beer, house wines (white, rosé, red)
  18: 00-22:00 sparkling wine, spirits based on the hotel

• From the offered price, the following amounts apply to the meals included:
  • for adults: 21 200 HUF/person/night
  • for children between 4-12 years old: 10 600 HUF/person/night

• Pets are permitted only in Western wing, in Superior double room in limited number, without eating and entry to restaurant and to spa
• Our hotel is a non-smoking hotel.
• Limited number of rooms is available.
• The prices depend on the occupancy of the hotel.
• We would like to draw the attention to our guests that our own and transmitted services can be provided with all-time state regulation and professional regulations.
  These restrictions may affect hotel hospitality, such as designated table and seating plan, dining turn, keeping your distance, cash-free and partial restrictions on wellness and spa services.
  Each of these arrangements are for your safety. Thank you very much in advance for your understanding and patience!

• Except holidays we require 20% deposit, during Holidays and Summer Holiday we require 30% deposit, during Christmas and New Year we require 50% deposit after the ordered services within 5 days.
• We need the the deposit for the the following bank account within 5 days:

Erste Bank Hungary Zrt.
SWIFT/BIC: GIBAHUHB
EUR IBAN: HU50 11600006 00000000 77650342***

• Before making the transfer, please be sure to provide your billing name and address by e-mail to: rezervacio@buk.hunguesthotels.hu , where the advance invoice and the final invoice will be issued. Without that information, we will not be able to record the amount received with the booking. Please indicate your name and booking number in the remarks note. If you are requesting an invoice for a company name, please also provide the company tax number. Without any special request will be the advance invoice handed over to our guests on arrival.
• *** Services ordered in EUR can only be paid in EUR!
• The rest payment is upon arrival on the spot in cash or by credit card (MasterCard, Visa, Maestro, American Express). We do not accept 200 and 500 EUR banknotes.

• Should you order hotel services without paying an advance, our hotel reserves the right to request payment for the hotel services ordered upon arrival at the latest.

• Our guest may cancel or postpone their reservation within min. 7 days before arrival. If the cancellation or the modification is made later, we reserve the right to ask the 20% of the cost of the reservation as a cancellation fee, or min. the price of 1 day stay.
• During Holidays and Summer Holiday our guest may cancel or postpone their reservation within min. 14 days before arrival. If the cancellation or the modification is made later, we reserve the right to ask the 30% of the cost of the reservation as a cancellation fee.
• During Christmas and New Year our guest may cancel or postpone their reservation within min. 21 days before arrival. If the cancellation or the modification is made later, we reserve the right to ask the 50% of the cost of the reservation as a cancellation fee.

• In case of online reservation, you can find the cancellation and payment regulations on your confirmation.