• half board (buffet breakfast and buffet dinner, excluding drinks)

• unlimited access to the city beach and thermal baths
• use of the hotel's own spa and wellness area
• unlimited use of the sauna island (steam cabin, aroma cabin, infrared sauna, Finnish sauna, tropical shower)
• use of bathrobes, sauna towels (available at the wellness desk)

• playroom for children

• free WiFi access throughout the hotel,
• service charge,
• VAT.

More information

• From 1 September 2021, in accordance with the legislation in force, accommodation providers in Hungary will be required to record all guests' personal data, as defined by law, through the use of a document scanner upon arrival. Accepted documents for Hungarian citizens: identity card, driving licence, passport. The regulation applies to all guests, and from 1 January 2023 children will also be required to present a photo document in order to use our services. For more information: vizainfo.hu/vendegek
• According to the Government Decree 450/2023 (X. 4.), which entered into force on 02.01.2024, a non-reusable product subject to a mandatory return fee is subject to a return fee of HUF 50 per item. The Regulation applies to metal, plastic and glass beverage containers in consumer packaging with a capacity of 0.1 to 3 litres. More information: https://repont.hu/hu/fogyasztoi-visszavaltas

• Tourist tax is HUF 650 per person per night, not included in the room rates, payable on the spot.
• Parking: parking is available in the hotel car park on a first-come first-served basis at a cost of HUF 2 000/car/night (90 cars).

• Check-in and check-out: rooms are available from 15:00 on the day of arrival and until 10:00 on the day of departure. In case of early arrival or late arrival, we can provide a package room, but late check-out is also possible for a fee, subject to availability.
• For detailed information on surcharges, please click here.

• Discounts for children*:
  • 0-4 years: free board and lodging in parents' room with extra bed or cot
  • 4-12 years: 50% discount on the price for adult guests sharing room with parents
  • Children over 12 years pay adult price.
• * If arriving with a child, a standard room with extra bed is required. Rooms without extra bed are not suitable for extra beds, 3 or more persons! Cots are available in our standard rooms.

• Claim your HH Individual Frequent Flyer Card, which can save you 10% on future bookings.
  Please note that in the context of special promotions, points credited to the loyalty card and point redemption are sometimes excluded, so some offers cannot be combined with other promotions and discounts!
• Pets: Pets are allowed in standard double rooms on the ground floor. Please make sure to inform us of your pet's arrival when booking. Pets are welcome in our standard rooms.
• Our hotel is a non-smoking hotel!
• Prices are subject to change depending on availability. Rooms are subject to availability and are available on a limited number of rooms, subject to availability, subject to prior arrangement and reservation.

Information on how to pay the deposit:

• 50 % during peak and holiday periods

a deposit is required within 5 days of booking by bank transfer.

The balance is payable on arrival at the reception by cash, SZÉP or credit card.

• Possible payment methods:
  • Accepted card types: Maestro, MasterCard, Visa, AMEX,
  • Maestro, Visa, ATM, Visa, Visa, credit card, credit card, credit card with own name (OTP, MKB, K&H) or
  • banki átutalással az alábbi számlaszámra:
    Bank Account:OTP Bank Nyrt.

    EUR: HU96 11763945-08475880-00000000

    SWIFT: OTPVHUHB
• If you wish to pay the requested advance in Euro, please contact our sales department at sales@flora.hunguesthotels.hu.
• Please include your name and billing address (home address) in the remittance note.
  Without this information we will not be able to record the amount received for your booking.
• If you are requesting an invoice in company name, please include the company's tax number, the advance invoice and the final invoice will be issued in the same name and address (we cannot issue invoices in company name for SZÉP card payments).
• The advance invoice will be sent electronically to the e-mail address provided without any special request, or, in the absence of an e-mail, will be handed over to the guests on arrival at the latest.
• The remaining amount will have to be paid on arrival on the spot.
• In case of advance payment, please indicate the name and address of the guest.
• In case of payment by SZÉP card, please make the transfer on the following page (only the card in the name of the guest staying at the hotel can be used for payment):
• OTP: Please indicate Hunguest Flora in the service provider (www.otpszepkartya.hu) and send us the electronic receipt with a postal address after the transfer.
• MBH: Please have your SZÉP card ready and send us by e-mail your card identification number, the name of the cardholder and your billing address. We will then request the ID from the bank and the cardholder will use this to authorise the transaction via the online interface.
• K&H: Please make the transaction via the K&H beautiful card interface, using the following acceptance point ID: 84009848.
• For online payments, the payment and cancellation terms and conditions for the selected discount/payment method or promotional code apply.
• If the order
  Order with 100% online payment - cannot be cancelled, or
  Order with 50% online payment - cannot be cancelled
  The penalty will be 50% or 100% of the deposit paid, depending on the offer chosen, from the moment of booking.
• You can cancel your reservation without penalty until 14 days before the arrival date.
• If cancelled within 14 days, the full amount of the deposit paid to guarantee the reservation will be charged as a penalty.
• In case of early departure, the full amount of the reservation will be charged.
• Cancellations can only be accepted in writing.