We would like to inform you that from 1 September 2021, hotels have to comply with a new legal reporting obligation. Please make sure to bring the required ID’s with you, this will be from 1 January 2023 mandatory for children as well to use our services. Further information: vizainfo.hu/en/guests
According to Government Decree No. 450/2023 (X. 4.), which came into effect on 2 January 2024, a mandatory redemption fee of HUF 50 per item is payable for non-reusable products. The decree applies to consumer packaging for beverages made of metal, plastic, and glass with a capacity ranging from 0.1 to 3 liters. For more information please visit: https://repont.hu/en/for_consumers
The amount of the tourist tax: from 01.01.2024 is 600 HUF/person/night (for all guests over 18 years), not included in the room rates, payable on the spot.
Parking: 2 000 HUF/car/night
Child's rate (on extra bed)
under 4 years: free of charge
between 4 – 12 years: 50% discount of adult price
over 12 years: adult price
Rules and regulations of payment and cancellation
Should you order hotel services without paying an advance, our hotel reserves the right to request payment for the hotel services ordered upon arrival at the latest.
The offer is valid for bookings of at least 2 nights. In certain periods, the minimum number of nights is 1, during festive and special periods, a minimum of 3 nights!
During non-special periods payment is due on arrival (in cash, by MasterCard, VISA, American Express and/or Hunguest Hotels loyalty card).During non-peak periods, payment is due on arrival (in cash, MasterCard, Visa, Meastro, American Express or Hunguest Hotels loyalty card, or Hunguest Hotels gift card).
DURING SPECIAL PERIODS ("Autumn break between 25/10 - 3/11 2024, "Winter break and Christmas except New Year's Eve" between 20/12 2024 - 6/1 2025" Spring break and Easter" between 17/4 - 27/4 2025, May 1 weekend 1/5 - 4/5 2025, Pentecost weekend 6/6 - 9/6 2025, Summer break 21/6 - 31/8 2025 "Winter break and Christmas with the exception of New Year's Eve" 22/12 2025 - 4/1 2026 between) please confirm the order with a 50% deposit within 5 days of booking.
For New Year's Eve, the hotel requests that the entire reservation amount (100%) be transferred, no later than 01. October 2024.
“EUR” bank account number: IBAN HU67 11600006-00000000-77650036
Before the transfer, please enter the billing name and address by e-mail by clicking on the following e-mail address: rezervacio@beke.hunguesthotels.hu on which the advance invoice and the final invoice will be issued. After receipt of the advance payment, the advance invoice will be sent by post.
The penalty-free cancellation deadline in non-special periods is 14:00 on the 3rd day before arrival, in case of subsequent cancellation or non-arrival, the fee to be paid is 70% of the ordered service, but at least the price of 1 night's room in the confirmation.
During special periods ("Autumn break between 25/10 - 3/11 2024, "Winter break and Christmas except New Year's Eve" between 20/12 2024 - 6/1 2025", Spring break and Easter" between 17/4 - 27/4 2025, May 1 weekend 1/5 - 4/5 2025, Pentecost weekend 6/6 - 9/6 2025, Summer break 21/6 - 31/8 2025 "Winter break and Christmas with the exception of New Year's Eve" 22/12 2025 - 4/1 2026 between) is free of charge cancellation deadline is the 30th day before arrival, in case of subsequent cancellation or non-arrival, the penalty is 50% of the ordered service.
The cancellation deadline for New Year's Eve reservations free of charge is 01.11.2024, after this date the penalty is the full amount of the reservation.
In the case of online payment, the payment and cancellation conditions corresponding to the selected discount, payment method or promotional code apply.