• accommodation,
• halfboard (buffet breakfast and buffet dinner)

• use of the Wellness Island (sauna, infrasauna, steam cabin) and the fitness room,
• daily morning or water gymnastics;
• in summer swimming pool and giant slides in the garden (Our anaconda slide is for children over 8 years old and our kamikaze slide is for children over 14 years old.)
• exclusive bath,thermal-bath,
• bathrobe use,

• nursary,

• Wi-Fi,
• VAT,
• service charge

• We would like to inform you that from 1 September 2021, hotels have to comply with a new legal reporting obligation. Please make sure to bring the required ID’s with you, this will be from 1 January 2023 mandatory for children as well to use our services. Further information: vizainfo.hu/en/guests
• According to Government Decree No. 450/2023 (X. 4.), which came into effect on 2 January 2024, a mandatory redemption fee of HUF 50 per item is payable for non-reusable products. The decree applies to consumer packaging for beverages made of metal, plastic, and glass with a capacity ranging from 0.1 to 3 liters. For more information please visit: https://repont.hu/en/for_consumers
  
• The rate do not include the amount of the local tax, which is (over 18 years of age) 790 HUF / person / night - and should be paid on spot.
• Parking place: 228 cars and 3 buses

• The special price above includes the costs of halfboard (buffet breakfast and dinner), which is HUF 12.500 /person/night.

• The Classic rooms do not have a balcony, but are otherwise identical to the Double rooms.
• A limited number of rooms are available, subject to availability, by prior arrangement and reservation.
• Room surcharges.
  These room types are: connecting family room, junior apartment, luxury apartment. Special room types are available in limited numbers and can only be booked by prior arrangement.
  Reductions for children:
• 0-3,99 years: free board and lodging in parents' room with extra bed or cot
• 4-11,99 years: 50% discount on adult rates for sharing room with parents and extra bed
• Children over 12 years pay the adult rate.

• Claim your HH Individual Frequent Flyer Card, which can save you 10% on future bookings in the form of a points credit.Please note that in the context of special promotions, the crediting of points for the loyalty card and the application of point redemption are sometimes excluded, so certain offers cannot be combined with other promotions and discounts!
• Pets: allowed with restrictions (please contact: rezervacio@pelion.hunguesthotels.hu for details)
• Our hotel is a non-smoking hotel!
• Prices are subject to change depending on availability.

• Payment terms in non-priority period
  payment is due on arrival on the spot (cash, MasterCard, Visa, Meastro, American Express, or a SZÉP or Hunguest Hotels loyalty card in the Guest's name).
  If you order the hotel services without paying a deposit, our hotel reserves the right to request payment for the hotel services ordered at the latest upon arrival.
  Payment by bank transfer is due within 5 working days of booking.
• Payment terms during priority periods
  Easter weekend, Pentecost weekend, summer period: 01.07.01. - 31.08., autumn and winter school holidays, Christmas, 50% deposit to confirm the order within 5 days after booking.
  New Year's Eve 30.12-02.01 100% deposit to confirm the order within 5 days after booking)

Our banking details are as follows:
Company name: Hunguest Zrt. Hotel Pelion
Account Manager Bank: ERSTE Bank Zrt. Budapest, 1138 Budapest, Népfürdő u. 24-26.

Account EUR
IBAN (EUR): HU54-11600006-00000000-77650270
S.W.I.F.T._GIBAHUHB

• the 7th day before arrival at 14:00, in case of cancellation or no-show after 14:00, the penalty is 50% of the ordered service, but at least 1 night's room rate as stated in the confirmation.

Cancellation fee in priority periods

• For the Easter weekend, Pentecost weekend, the summer period (07.01 to 31.08), autumn and winter school holidays, and Christmas, the deadline for free cancellation is 14:00, 14 days before arrival. In the event of cancellation or no-show after this time, a penalty of 50% of the ordered service will apply.
• For New Year’s Eve stays (30.12 to 02.01), the deadline for free cancellation is 14:00, 30 days before arrival. In the event of cancellation or no-show after this time, a penalty of 100% of the ordered service will apply.
  

For online payments, the payment and cancellation terms and conditions apply according to the discount/payment method or promotional code selected. Cancellations will only be accepted in writing.