• min 3 nights accommodation,
• halfboard (buffet breakfast and buffet dinner)

• Musical evenings
• 31 December: Gala dinner with midnight buffet and live music as part of half board
  Hungarian stars on stage

• use of the Wellness Island (sauna, infrasauna, steam cabin) and the fitness room,
• daily morning or water gymnastics;
• exclusive bath,thermal-bath,
• bathrobe use,

• nursary,

• Wi-Fi,
• VAT,
• service charge

• We would like to inform you that from 1 September 2021, hotels have to comply with a new legal reporting obligation. Please make sure to bring the required ID’s with you, this will be from 1 January 2023 mandatory for children as well to use our services. Further information: vizainfo.hu/en/guests
• In accordance with the relevant government decree, we may currently welcome guests in our hotels from both Hungary and abroad without restriction (immunity certificate). Guests and staff alike may choose whether to wear a mask at their own discretion.

• The rate do not include the amount of the local tax, which is (over 18 years of age) 790 HUF / person / night - and should be paid on spot.

• Parking is available free of charge in our private car park for 228 cars and 3 buses. Access to our car park is by means of a number plate recognition system, so please state your number plate in the other comments field when booking or in the reply letter after booking. Please note that parking spaces in the hotel car park are limited. Parking is available on a first-come, first-served basis, subject to availability. Please note that from 1 March 2026, a parking fee (1500 HUF/ night/ car) will be introduced in the hotel car park in order to maintain the quality of services and the orderly use of the parking spaces.

• Check-in and check-out: Rooms can be occupied from 14.00 and vacated by 10.00 on the day of departure.
  

• The Classic rooms do not have a balcony, but are otherwise identical to the double rooms.
• A limited number of rooms are available subject to availability by prior arrangement and reservation.
• Room Supplements: These room types are: Family room with connecting door, Junior flat, Luxury flat. Special room types are available in limited numbers and can only be booked by prior arrangement.
  Reductions for children:
• 0-3,99 years: free meals and accommodation in parents' room with extra bed or cot.
• 4-11,99 years: 50% discount on the adult rate when staying in the parents' room with an extra bed.
• Children over 12 years pay the adult rate.

• Request your HH loyality card, which will save you 10% in the form of a points credit on future bookings.
• Prices are subject to change depending on availability.
• Pets: not allowed in the entire hotel.
• Our hotel is a non-smoking hotel!

• Payment terms in non priority period:
  payment is due on arrival on the spot (cash, MasterCard, Visa, Meastro, American Express, or SZÉP or Hunguest Hotels loyalty card in the Guest's name ).
• Payment terms in priority periods: spring school holidays, Easter weekend, May 1st weekend, Pentecost weekend, summer period: 07.01 - 31.08, autumn and winter school holidays, Christmas period, please confirm your reservation with a 50% deposit within 5 days after booking.
• For New Year's Eve bookings, please confirm your booking with a 100% deposit within 5 days of booking.
• If you order the hotel services without paying a deposit, the hotel reserves the right to request payment for the hotel services ordered at the latest on arrival. Payment by bank transfer is due within 5 working days from the date of booking.

Our bank details are as follows:
Company name: Hunguest Zrt. Hotel Pelion
Bank of account: OTP Bank 1051 Budapest, Nádor u.16.

FORINT (HUF) bank account number: 11794008-24037709
IBAN bank account number HUF: HU75117940082403770900000000

EUR bank account number: 11763945-08479884
IBAN bank account number EUR: HU23117639450847988400000000

SWIFT code: OTPVHUHB

• No-fee cancellation deadline for non-priority periods:
  3 days prior to arrival at 14:00, after this time cancellation or no-show will incur a penalty of 50% of the booked service, with a minimum of 1 night's room rate as stated in the confirmation.
• The cancellation deadline without penalty in priority periods (spring school holidays, Easter weekend, 1 May weekend, Pentecost weekend, summer period from 07.01. to 31.08., autumn and winter school holidays, Christmas period) is 14:00 on the 14th day before arrival, after which the penalty for cancellation, modification or non-arrival is 50% of the amount of the service ordered.
• For New Year's Eve bookings, the cancellation deadline is 14:00 on the 30th day before arrival, free of charge, and in the event of cancellation, modification or non-arrival after 14:00, the penalty is 100% of the service ordered.

In case of online payment, the payment and cancellation terms and conditions apply according to the discount/payment method or promotional code selected.

If the order cannot be cancelled - Order 100% with online payment - a penalty will be charged for any modification or cancellation of the booked accommodation. The penalty will be 100%, equal to the amount of the deposit paid.

Cancellations will only be accepted in writing.