• accommodation, half board (breakfast buffet, buffet dinner)

• use of the wellness island (adventure pool, thermal pools, sauna, infrared sauna, bio sauna, log sauna, steam cabin, salt cabin, fitness room), seasonal swimming pool and giant slides (Anaconda slide for children over 8 years old, kamikaze slide for children over 14 years old) in the park,
• access to the Spa Cave on Monday-Saturday from 13:00-17:45 for respiratory rehabilitation
• breathing exercises in the spa cave (on opening days)
• morning gymnastics
• water gymnastics
• bathrobe use

• childcare and activities at the Tapolca Pocak Club,
• Play houses
• playground in the garden, trampoline
• use of e-bike and e-roller for a fee
• seasonal beach volleyball court, beach football pitch
• Pelion's current programmes are available by clicking here

• free WiFi access throughout the hotel,
• service charge,
• VAT.

• From 1 September 2021, in accordance with the legislation in force, accommodation providers in Hungary will be required to record all guests' personal data, as defined by law, through the use of a document scanner upon arrival. Accepted documents for Hungarian citizens: identity card, driving licence, passport. The regulation applies to all guests, and from 1 January 2023 children will also be required to present a photo document in order to use our services. For more information: vizainfo.hu/vendegek
• According to the Government Decree 450/2023 (X. 4.), which entered into force on 02.01.2024, a non-reusable product subject to a mandatory return fee is subject to a return fee of HUF 50 per item. The Regulation applies to metal, plastic and glass beverage containers in consumer packaging with a capacity of 0.1 to 3 litres. For more information: https://repont.hu/hu/fogyasztoi-visszavaltas
• Tourist tax rate (from 18 years) 800 HUF / person / night, which is not included in the room rates and is payable on the spot.
• Access to our car parks is by means of a number plate recognition system, so please include your number plate in the other comments field when making your reservation or in the reply letter after your reservation. Parking is available on a first-come, first-served basis, subject to availability. The parking fee is HUF 1500 / night/ car to maintain the quality of service and to ensure the orderly use of the parking spaces. Bus parking is charged at HUF 6000 / night/ bus in the hotel's own open car park.

• Check-in and check-out: rooms can be occupied from 14.00 hrs and left by 10.00 hrs on the day of departure.
• Late check-outs, subject to availability, click here for details.

• Meals: meals included in the above special offer (buffet breakfast and dinner) are already included in the price.
  • Breakfast: between 7:00 - 10:00
  • Lunch: 12:00 - 15:00
  • Dinner: 18:00 - 21:00
• We provide buffet breakfast and buffet dinner to our guests in 2 time slots. There are a limited number of places available for each time slot. Please note that if you arrive outside the time slot you have registered for, we may not be able to provide you with a seat in our restaurant.
• Half-board meals are served in our hotel's restaurant. Lunch is available à la carte in our lobby bar between 12:00 and 15:00.

• Classic rooms do not have a balcony, but are otherwise equipped with the same facilities as Double rooms.
• A limited number of rooms are available, subject to availability, by prior arrangement and reservation.
• Room surcharges . These room types are: connectingfamily room, junior apartment, luxury apartment. Special room types are available in limited numbers and can only be booked by prior arrangement.
• Reductions for children:
  • 0-3,99 years: free board and lodging in parents' room with extra bed or cot
  • 4-11,99 years: 50% discount on adult rates for sharing room with parents and extra bed
  • Children over 12 years pay the adult rate.

• Claim your HH IndividualFrequent Flyer Card, which can save you 10% on future bookings in the form of a points credit.
  Please note that in the context of special promotions, points credited to the loyalty card and the use of point redemption are sometimes excluded, so some offers cannot be combined with other promotions and discounts!
• Pets: allowed with restrictions (please contact rezervacio@pelion.hunguesthotels.hu for details)
• Our hotel is a non-smoking hotel! In case of non-compliance with the smoking restriction, a cleaning fee of twice the room rate per night confirmed in your booking will be charged.
• Rates may vary depending on occupancy.

• For New Year's Eve reservations, please confirm your reservation with a 100% deposit by 30.09.2026 (if the reservation is made after this date, it will be confirmed on the day of booking).
• If you order the hotel services without paying a deposit, the hotel reserves the right to request payment for the hotel services ordered at the latest on arrival. Payment by bank transfer is due within 5 working days from the date of booking.

Our bank details are as follows:
Company name: Hunguest Zrt. Hotel Pelion
Bank of account: OTP Bank 1051 Budapest, Nádor u.16.

EUR bank account number: 11763945-08479884
IBAN bank account number EUR: HU23117639450847988400000000

FORINT (HUF) bank account number: 11794008-24037709
IBAN bank account number HUF: HU75117940082403770900000000

SWIFT code: OTPVHUHB

Please include your billing address in the transfer message.

• In case of New Year's Eve reservations, the reservation can be cancelled without penalty until 15.11.2026. Any booking made after this date will no longer be cancelled free of penalty. In the event of non-arrival, the penalty is 100% of the booked service.

In case of online payment, the payment and cancellation terms and conditions apply according to the discount/payment method or promotional code selected.

If the order cannot be cancelled - Order 100% with online payment - a penalty will be charged for any modification or cancellation of the booked accommodation. The penalty will be 100%, equal to the amount of the deposit paid.

Cancellations will only be accepted in writing.