• Child benefit:
  • For children aged 0-4 years, accommodation and meals in the parents' room with an extra bed or baby cot are free of charge.
  • 4-12 years: 50% discount on the main bed price when sharing room with parents
  • Children over 12 years pay adult price.

• Claim your HH Individual Frequent Traveller Card, which can save you 10% on future bookings in the form of a points credit.
  Please note that in the context of special promotions, points credited to the loyalty card and the use of point redemption are sometimes excluded, so certain offers cannot be combined with other promotions and discounts!
• Towels in the rooms are for use in the hotel only. Please provide your own towels for use of the spa! Thank you for your understanding!
• The offer:
  • valid for a minimum stay of 2 nights on weekdays and weekends (excluding public holidays).
• In addition to your booking, you can also book all inclusive , from 01.01.2025 onwards, the supplement is 8200 HUF/person/night.
  Please inform us of your wish for all inclusive accommodation when making your reservation.

• In accordance with current legislation, you can use the services of our hotel without an immunity card. Any changes in the applicable legislation may be subject to automatic changes.
• From 1 September 2021, in accordance with current legislation, accommodation providers in Hungary will be required to record all guests' personal data, as defined by law, through the use of a document scanner upon arrival. The accepted documents for Hungarian citizens are: identity card, driving licence, passport. The regulation applies to all guests, and from 1 January 2023 children will also be required to present a photo document in order to use our services. For more information: vizainfo.hu/vendegek

• According to the Government Decree 450/2023 (X. 4.), which entered into force on 02.01.2024, a non-reusable product subject to a mandatory return fee is subject to a return fee of HUF 50 per item. The Regulation applies to metal, plastic and glass beverage containers in consumer packaging with a capacity of 0.1 to 3 litres. More information: https://repont.hu/hu/fogyasztoi-visszavaltas

• The tourist tax (over 18 years) is HUF 750 per person per night, which is not included in the room rates and is payable on the spot.
• Parking: 1000 Ft/car/night
• Prices are subject to change depending on availability.
• Spa and Thermal World (Spa Centre and Spa Garden) : 2100 HUF/person/day (depending on the opening hours of the spa)

• Rooms can be booked from 14.00 on the day of arrival and
• availableuntil 10.00 a.m. on the day of departure.
• In our hotels in Hungary we have created the possibility for our guests to book their rooms before 14.00 and, if they wish, to leave the hotel in the afternoon or evening instead of 10.00 in the morning. This gives them time to do everything.
  Please note that early arrival and late departure are not guaranteed and are subject to availability, so please check with the reception of your chosen Hunguest Hotels hotel before or on arrival for details! Thank you!
  Early check-in:10.00-14.00: 25% of the room rate of the first night of your reservationLatecheck-out:10.00-12.00: FREE!12.00-18.00: 50% of the current room rate of the night of your check-out date
  The prices do not include board and bath entrance/use of bath.

• With the exception of peak (summer) and holiday periods, please pay for the services ordered on arrival by cash, credit card or personal SZÉP card.
• If you order the hotel services without paying a deposit, the hotel reserves the right to request payment for the hotel services ordered at the latest on arrival.
• For special festive, thematic and summer periods, the advance payment is 50% of the total amount.
• In case of advance payment, please indicate the name and address of the guest.
• Bank account details:

Hunguest Zrt. Hotel Freya
Hotel Frey Hotel Freya: HUF: 11600006-00000000-77649892.
Erste Bank Hungary Zrt.: EUR HU81 11600006-00000000-77650366

SWIFT: GIBAHUHB

• Outside peak periods, the deadline for cancellation without payment is 3 days before arrival.
• Cancellation within 3 days 50% of the total amount,
• Cancellation within 1 day and no-show will incur a penalty of 100% of the services ordered.
• During peak periods, thematic weekends and summer:
• Cancellation without payment: 30 days before arrival.Cancellation within 30 days or no-show: 50% of the total amount of the services ordered.
• In case of online payment, payment and cancellation conditions apply according to the selected discount/payment method or promotion code.