Date of arrive
Arrival
Check-out date
Check-out
Vendégek száma
1 szoba, 2 vendég

Guest services, information

Dear Guest,

A warm welcome to the Hunguest Hotel Aqua‑Sol!
Thank you for choosing us.
Below you’ll find important information to ensure a relaxing and enjoyable stay.
We wish you a wonderfully restful time!

From all of us at Hunguest Hotel Aqua‑Sol


Rooms

The Hunguest Hotel Aqua-Sol offers 142 rooms for guests to choose from. Room types include, Standard rooms with a balcony, Superior double rooms without a balcony, Apartments, Family interconnecting rooms, Accessible rooms for guests with reduced mobility, Suites.

Room Amenities

Individually controlled air conditioning, LCD television, Telephone, Minibar, Safe, Luggage rack, Bathrobe, Hairdryer

How the Room Door Lock Works

The door is equipped with an electronic lock. To open it, hold the key card close to the lock. When you hear a click and see a green light, the door can be opened. Please lock the door when leaving and always take your key card with you! When inside the room, insert the key card into the wall-mounted holder near the door to activate the room’s electricity.

"Do Not Disturb" function: Turn the door handle to a vertical position to activate this feature.

Room temperature can be adjusted using the wall-mounted controller.
Opening the balcony door will automatically turn off the air conditioning, which will restart once the door is closed.


Food & Beverage

Korzó Restaurant

  • Breakfast on weekdays: 7:00 AM – 10:00 AM
  • Breakfast on weekends: 7:00 AM – 11:00 AM
  • Half-board dinner: 6:00 PM – 9:00 PM

Lobby Bar
Open daily: 7:00 AM – 11:00 PM

Room Service
Available daily: 7:00 AM – 10:00 PM
Phone: 74142

"Afternoon Tea" in the Lobby
Coffee, tea, and pastries served from 4:00 PM to 5:00 PM


Our Services A-Z

Accessible Facilities

All common areas of the hotel are accessible by wheelchair. We also offer specially designed rooms for guests with mobility impairments.

Accepted Payment Methods

The following cashless payment methods are accepted in our hotel (Bank cards, Credit cards, Széchenyi Pihenőkártya, Gift cards issued by Hunguest Hotels)

Animation

For information about local and regional programs or attractions, our reception staff will be happy to assist you.
We provide weekly children’s animation programs at our hotel.
Phone: 9

Baby Cot

If needed, please contact the reception.
Phone: 9

Baby Equipment

Available upon request: high chair in the restaurant, baby cot, baby bathtub, child toilet seat reducer. Please contact reception for assistance.

Bank Cards

We accept various bank cards, including Maestro, Mastercard, and Visa.
For more information, please contact reception.
Phone: 9

Bathrobe

Bathrobes are placed in the built-in wardrobe in your room.
If you need a different size, please call reception.
Phone: 9

Bed Linen Change

Bed linen is changed twice a week in all rooms. If you would like an extra linen change, please contact reception.
Phone: 9

Bicycles

City bikes are available for rent seasonally at the reception.

Card Games

Available to borrow from the reception.

Charging Electronic Devices

Various types of adapters are available to borrow from reception.

Check-Out Time

Please check out by 10:00 AM on the day of your departure.
For late check-out requests, contact reception.
Phone: 9

Chess Set

Available at the reception.

Credit Cards

We accept various international credit cards, such as Maestro, Mastercard, and Visa.

Currency Exchange

A currency exchange office is located near the hotel.
For more information, please ask the reception.

Daily Housekeeping

Trash is emptied daily; full cleaning is done every two days.
Additional cleaning is available upon request.

Dental Care Kit

If needed, please contact the reception.
Phone: 9

Doctor

If you require medical assistance, please contact reception.
Phone: 9
For emergencies, dial 112.

"Do Not Disturb"

If you do not wish to be disturbed, please hang the “Do Not Disturb” sign on your door handle.
If the sign is displayed throughout the entire day, housekeeping will only enter upon your request.

Dress Code

Wearing bathrobes and slippers is not allowed in the restaurant during meal service.
Thank you for your understanding.

Electric Vehicle Charging

An EV charging station is available in the hotel parking lot for a fee.

Flowers

If you would like to order flowers, our reception staff will be happy to assist.
Phone: 9

Games

Game tables are available in the hotel for a fee. Game equipment is available at the reception.
Chess sets and card games can be borrowed free of charge from the reception.

International Power Sockets

Adapters for international power plugs are available to borrow from reception.

Internet Access

Wi-Fi is available in all guest rooms and public areas without a password.

In-Room Safe

For storing valuables, please use the safe located in your wardrobe.
Operating instructions can be found next to the safe.

Laundry, Washing, and Ironing

To have clothes washed or ironed, please place them in the plastic bag found in the wardrobe and hand them over to the housekeeping staff along with the completed laundry list. Laundry dropped off by 9:00 AM will be returned within 24 hours.

Lost & Found

For lost or found items within the hotel, please contact reception.

Luggage Storage

Please contact reception if you need to store your luggage.
Phone: 9

Luggage Transport

If you need help with your luggage, please contact reception.

Map

Free city maps are available at the reception.

Message Delivery

Please call reception.
Phone: 9

Minibar

Your room is equipped with a minibar offering snacks and drinks.
A price list is located next to the minibar.

Parking Regulations for Hotel Guests

The hotel provides its own parking lot and garage, both equipped with a barrier gate and security cameras.
Access requires the room key card received at check-in.
The hotel does not accept responsibility for any damages to vehicles or valuables left inside them.

Phone Charger

Various types of charging adapters are available at the reception.

Photocopying & Printing

Please contact reception if you require printing or photocopying services.
Phone: 9

Pillow

Extra pillows or different types/fillings are available upon request at the reception.
Phone: 9

Playroom

Children may use the playroom free of charge under adult supervision.
For more information, please ask at reception.

Postcards & Mail

Stamped postcards and letters can be handed in at the reception or to our bellboy colleagues.

Programs

Current hotel and local programs and attractions are displayed on the information board in the lobby or available from reception staff.
Phone: 9

Restaurant & Drink Bar

Opening hours and additional information are indicated on your room key card.

Room Service

The room service menu is included in the in-room folder.
You can place an order by calling the restaurant (Phone: 74142) or by filling out the room service card in the folder.

Sewing Kit

Available upon request—ask any staff member.

Sewing Service

For minor sewing needs, please contact the reception.
Phone: 9

Shaving Kit

If needed, please contact reception.
Phone: 9

Shoe-Cleaning Machine

Available for guest use at the main entrance and in front of the elevators on each floor.

Phone: 9

Slippers

Available upon request from reception.
Phone: 9

Smoking

Smoking is prohibited throughout the hotel, except in designated smoking areas.

Spare Blanket

Available upon request by contacting reception.
Phone: 9

Taxi

Reception staff will gladly assist you in arranging a taxi.
Phone: 9

Telephone

Instructions for using the room phone are found on the card placed next to the device.

Television

A guide to TV and radio channels is placed next to the television.

Terry Slippers

Available upon request at the reception.

Toiletries

(Dental and shaving kits) are available upon request at reception.
Phone: 9

Towel Change

Towels are changed during regular bed-making service.
If you prefer daily changes, please inform reception (Phone: 9).
Alternatively, placing your towels on the floor signals that you wish them to be replaced.

Umbrella

Umbrellas are available for loan from reception.

Wake-Up Call

Wake-up call service is available upon request at reception.
Phone: 9

Wellness Area

Information on opening hours is provided with your room key card.

Wellness Treatments

Located on the first floor in the AQUA-ELIXIR-SPA, our team offers relaxing Spa Du Monde treatments.
For appointments, please contact the hotel reception.
Phone: 9

We hope you are enjoying your stay at our hotel!
Should you have any questions or requests, please do not hesitate to contact the reception — our staff will be happy to assist you.


Hotel Wellness Area

Located on the ground floor, behind the reception

Opening hours: 08:00 – 11:00 and 15:00 – 20:00

Guests looking for quiet relaxation can unwind in the hotel’s own wellness area, which features, jacuzzi, finnish sauna, other wellness amenities.

We offer year-round unlimited and direct access to the Hungarospa bath complex in Hajdúszoboszló. Guests can use their room key card to enter via the first-floor covered corridor.

At the entrance to Hungarospa, a reception service is available to assist you between 07:00 and 17:00.

Medical Spa

Opening hours: year-round, 07:00 – 19:00
From the hotel’s enclosed corridor, guests enter directly into the Medical Spa section of the bath complex.
On the first floor, a dedicated medical consultation room is available for hotel guests. After prior registration, domestic guests can receive state-subsidized treatments, while international guests can be prescribed various therapeutic programs.

Treatment rooms are located on the ground and first floors, where, with prior appointment, qualified and experienced staff provide excellent services without long waits.

The iodine-, bromine-, and salt-rich medicinal water is particularly effective for rheumatic diseases, and can also benefit: chronic joint inflammations, degenerative joint conditions, chronic spinal inflammations, chronic nerve pain and inflammation, paralysis following polio (Heine-Medin), stroke, or brain surgery, chronic muscle pain, post-treatment of sports and other injuries, chronic gynecological disorders, chronic skin diseases.

More detailed information about the composition, indications, and contraindications of the medicinal water is available from the spa reception staff on the first floor.

Aqua-Palace Adventure Bath

Opening hours: year-round, 10:00 – 20:00
Guests can access the Aqua-Palace by walking down the hallway to the right on the first floor of the bath complex.
Entry requires a wristband, which can be picked up at the spa reception by showing your room key card.

Out of the 20 pools, 8 are located in the ground-floor bathing area. These exclusive theme pools reflect different historical eras and geographical locations. Each pool offers a unique visual experience, including: ice cave bath, cinema bath, Pávai thermal bath, tropical bath, Ganges bath, Roman bath, sea bath, cave bath.

On the first floor, a children's world awaits little ones and their parents, including: mother-and-baby pool, infant swimming pool, jacuzzi, family pool with animal figures, baby and children's slides, children's playroom, rest, nursing, and changing rooms, indoor playhouse.

Sauna lovers can enjoy an entire sauna world on the first floor, including: 3 finnish saunas, 2 steam rooms, 2 infrared saunas, Plunge pool. On the second floor, there's an additional sauna island with a Finnish sauna, outdoor plunge pool, and a salt chamber built with Parajd salt bricks. For swimming enthusiasts, a 25-meter swimming pool is available.

Wellness services at the Aqua-Palace include a wide range of treatments: refreshing massage, foot reflexology, shiatsu, ayurvedic massage, vitalizing massage, hot stone massage, bamboo massage, pindasweda, cupping therapy, dermalife capsule, solarium.

Hungarospa Outdoor Bath

Opening: seasonal
The bath complex in Hajdúszoboszló welcomes not only those seeking healing. From the ground floor of the Medical Spa building, guests can walk directly into the 30-hectare park where the outdoor beach area is located. In summer, guests can enjoy refreshment in numerous pools, including: wave pool, jacuzzi, children's and adventure pools, a gradually deepening Mediterranean beach-style pool with waves, featuring a pirate ship, lighthouse, sandy shore, and palm trees, playful animal-themed kids' pools, a nudist island in the rear area of the beach.

Premium Zone

Opening: seasonal
As a supplemental service to the outdoor beach area, the Premium Zone offers Hungary’s newest and most attractive open-air wellness bath, available for an extra fee.

With limited capacity, the Premium Zone meets five-star standards with its stunning visual elements, unique aquatic experiences, and luxurious wellness amenities.

The exotic pools of this experience area feel like a world tour:

Plitvice Pool: Admire a giant rocky waterfall, with built-in massage elements and bubble beds for total relaxation.

Tahiti Pool: Splash in wave-filled waters, and enjoy tropical cocktails at the swim-up bar.

Amazonas Pool: Soak in multi-level jacuzzi towers with breathtaking panoramic views, and swim in the swirling river currents below.

Children’s Pool: Equipped with playful features to ensure fun for the little ones.

AquaPark

Opening hours: seasonal
For lovers of big splashes, the 12-meter-high launch tower offers a variety of water slide experiences — available for an additional fee.
Available slides include: Four-lane racing slide, Kamikaze, Giant spiral slide, “Black Hole”, “Crazy River”, Niagara, Big Hole, Twister.

If you get tired of sliding, you can relax in the lazy river or in one of the three beach pools.


Fire Safety

Smoking, lighting candles, or operating any other flammable equipment in the rooms is strictly prohibited!

In case of fire, never use the elevators under any circumstances — instead, proceed immediately to the nearest emergency exit.

If you require assistance evacuating the building, or for any reason are unable to leave your room, please contact the Reception immediately after hearing the fire alarm.
Phone: 9

After checking into your room, please read the emergency exit route map posted on the back of the guest room door.

Count the number of doors between your room and the nearest exit so you can find your way even in heavy smoke.
Note where the closest fire alarm is located.

Keep your room key card in a place where it is easily accessible at all times!

In case of any emergency not specifically outlined, please follow the instructions posted behind your room door, pay attention to emergency exit signs in the hallways, and comply with all instructions provided by the hotel’s internal communication system, staff members, or emergency personnel.


HOUSE RULES

Dear Guest,
The staff of our hotel is committed to making your stay as pleasant and smooth as possible.
Therefore, we kindly ask you to take note of and comply with the following:

Smoking is prohibited throughout the entire hotel, except in designated smoking areas.

Bringing alcoholic beverages into the hotel is not allowed. Guests under the age of 18 are not permitted to consume alcohol anywhere on the hotel premises.

The hotel reserves the right to terminate the accommodation agreement with immediate effect. The hotel is entitled to immediately terminate the accommodation contract if the guest: misuses the provided room (or any other part of the hotel premises), fails to comply with the hotel's safety regulations or house rules.

Any damage resulting from the unjustified use of the manual fire alarms installed in the hotel will be the financial responsibility of the person who caused the damage or their legal representative.

It is prohibited to: Store flammable or explosive materials in the hotel room, operate privately owned electrical appliances, such as coffee machines, kettles, irons, or other similar devices brought from home.

As a facility dedicated to rest, recreation, and relaxation, the hotel prohibits, regardless of time of day, any behavior that: Goes beyond socially acceptable norms of cohabitation, is disruptive, intentional, or disturbing to other guests' rest, peace, safety, sense of security, or privacy. In particular, it is strictly forbidden to exhibit threatening, harassing, or intimidating behavior.

Hotel staff are authorized to: Warn guests who behave disruptively, are loud, or under the influence of alcohol or other mind-altering substances and act in an inappropriate or offensive manner. If such behavior continues after repeated warnings, the hotel reserves the right to: unilaterally and immediately terminate the accommodation contract, and expel the guest from the hotel without any obligation for refund or compensation.

Only registered guests at the reception are allowed to stay in the hotel rooms.
Please receive any visitors in the hotel lobby.

We wish you a pleasant stay in Hunguest Hotels!
If you have any questions or requests, please do not hesitate to contact us — we are happy to assist you!